“In most organizations, we have too much conflict sparked by the ego and too little conflict sparked by the soul. The soul’s claims can be demanding: if we choose to listen, we often find that it asks us to speak a truth that others might not like to hear. Deep inside, something in us hurts when we acknowledge how the organizations we work for harm our planet; how the schools in which we teach actually damage the children; how hospitals and retirement homes objectify patients and old people; how the farms that feed us mistreat animals and the earth. To bring about better organizations, we need to risk speaking the truth of our soul and learn to navigate the conflicts that might ensue.”
Bestill my heart. From Reinventing Organizations, about which I wrote more here.